Automation Optimisation — Streamlining Your Business Experience

A successful business is about pushing yourself beyond expectations – and taking advantage of available technology. Getting the right balance of time management and efficiency starts internally, and with that, streamlining processes and tasks. Tools like Jira, Slack, Harvest, and even Trello play a vital role in a business’ organisation and efficiency. As a form of martech, these management tools keep everything and everyone across the board and all in one place.

Implementing martech means leveraging data from a centralised position within departments and getting your foundation right to build a steady and streamlined pathway of communication. As well as that, Martech means the right data and nurturing the right partnerships doesn’t just optimise revenue, but the brand experience as well. When data is used across a business, rather than in specific business units, it has the power to expand the uses of your sales and marketing data into your SEO – and that means bridging the gap between your paid media and editorial teams. Data isn’t just for building pipelines, but also platforms that create an efficient method of communication and engagement between your brand and its audiences.

Big Data is starting to play a bigger role in the way digital marketing agencies deliver their campaigns, and data analytics continues to grow in importance across various industries. Utilising data streamlines the customer journey for a business because it analyses internal processes and allows you to deploy automated solutions to enhance the customer experience.

When it comes to streamlining a process, it’s about efficiency. Business connection plays a key role in time management and revenue growth. From a customer journey perspective, delivering the right message at the right point in the funnel to secure a sales lead is about extracting the right kind of information from your email marketing campaigns to decide if you need to deploy retargeting emails or to continue engagement with relevant content.

From an internal perspective, establishing a clear line of communication between departments and understanding where processes can be automated optimises time management. Automation isn’t just about data, it’s about the experience.

When it comes to optimisation, learned is the best kind. It’s like a high-performance elevator adapting to the patterns of the busiest time of day and adjusting their positions accordingly. It takes into account the foot traffic of a building at specific hours of the day, as well as the most-visited floors during those hours. Part of learned optimisation is predictive optimisation. This optimisation further streamlines a process as it is nurtured through automated processes that consider the dynamics of a business.

Implementing this into a business means utilising and applying martech tools capable of predictive learning. Venture out into the industry to understand the proven success practices utilised by competitor brands and implement them for your own. These are practices that have been time-tested and success-proven and require only a little bit of tweaking to adapt. Another facet of the business that thrives from optimisation is, believe it or not, content.

Content, like data, is a building block to successful business. It means focusing on key elements like SEO, data, and the human connection your customer journey brings to the business. Put it all together and your brand makes the most out of your data to create the best content possible. Automated optimisation then benefits content production as it adjusts according to the patterns of your audience and allows you to create content matching the wants and needs of that moment.

At the end of the day, a business only grows as much as it is willing to. Daring to pave the way with martech, assorted evolving tools and AI applications means keeping at the forefront of automation and optimisation. Using your business’ data to its full potential and optimising the use of time management tools are just a few ways to keep your business operating at a maximum capacity.