A Melbourne consultancy that builds what it recommends.
Intelligence, built inside your systems: customer records, decision logic, AI agents and the workflows your team runs. The work is handed over with the documentation to keep it running and improve it.
Founded by Wes Fischer in 2017.
At a glance
- Founded
- 2017
- Founder and CEO
- Wes Fischer
- Services
- Customer intelligence and operating intelligence
- Engagements start with
- A 30-day proof on one decision
- Current clients include
- Isuzu
- Past clients include
- Mecca, Colliers and REMONDIS
- Office
- Central House, Level 1/101 Moray Street, South Melbourne VIC 3205
- ABN
- 59 619 107 336
Meet Wes Fischer.
Wes is the founder and CEO of NTWRK. Before starting the business, he spent more than twenty years in technology and digital media, with roles at Yamaha, Suncorp and Cleanaway. He holds a Commerce degree from Deakin University and works from Melbourne.
Founded in 2017, NTWRK began in customer and marketing systems, where businesses kept paying for intelligence built from their own data, and now builds it into systems they already run.
Customer intelligence starts with the business’s first-party data. Operating intelligence starts with the way its team works. Wes also writes Build to Keep, NTWRK’s field notes on the decisions, systems and commercial choices behind that work.
How the work is delivered.
Wes leads NTWRK’s engagements and is the main point of contact. Where specialist skills are needed, NTWRK can bring in contractors under Wes’s direction.
Leads the engagement. Your main point of contact.
Brought in under Wes’s direction.
Receives the work, with documentation developed alongside it.
The work, in practical terms.
Starts with the customer record.
Bringing data together, defining useful signals and putting decisions to work in CRM, service and lifecycle workflows.
Explore customer intelligence Operating intelligenceStarts with the work itself.
Finding where agents and automated workflows can help, testing one use case and building the controls and documentation a team needs to run it.
Explore operating intelligenceCurrent clients include Isuzu. Past clients include Mecca, Colliers and REMONDIS.
NTWRK PTY LTD is an Australian company, founded in 2017. ABN 59 619 107 336.
START WITH THE WORK
Start with the work you want to improve.
Bring a customer decision, an operating workflow or an AI pilot that hasn’t reached production.